Shipping policy

Processing & Delivery Times

  • All orders are processed within 1–2 business days (excluding weekends and official holidays).
  • Domestic (Netherlands) orders: Estimated delivery is 1–3 business days after shipment.
  • International orders: Delivery times vary by location and can take 5–21 business days, depending on customs processing at the destination.

Shipping Costs

  • Netherlands: Standard shipping rates apply. Shipping is free for orders over €41,99
  • International: Shipping costs are calculated at checkout based on the destination country. Any import duties or taxes are the responsibility of the customer.

Tracking & Delivery

  • Where possible, tracking information is provided with each order.
  • Make sure your shipping information is entered correctly at checkout. We are not responsible for lost or delayed packages due to incorrect or incomplete addresses.
  • Didn’t receive your order within the expected timeframe? Please contact us at info@Miluï.com

Delays & Customs

  • Delays may occur due to unforeseen circumstances such as weather conditions, postal service disruptions, or customs inspections.
  • International customers are responsible for any additional customs fees or import taxes imposed by their country.